A lot of people think, "I love you" is such a hard sentence to cough out but it's nothing compare to a simple word called "Sorry".
I'm not talking about "Sorry lah", "Sorry loh", or "Sorry eh". I'm referring to the sincere "Sorry".
As our human self defence mechanism, normally the first thing we do is to shift the responsibilities away from ourselves and point the fingers at others, directly or indirectly, conciously or subconciously.
It takes courage and huge humility to express that you're sorry. Some rather die than say sorry.
For a leader to say sorry, it means a great deal for him/her and it's indeed a great achievement.
Though the journey is still a long way from the end point, a small step forward is definetely an encouragement to everyone.
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